Política de envio
Shipping Policy
We process all orders within 1–2 business days.
Once processed, orders are typically shipped within 24 hours.
Estimated delivery time is 5–10 business days, depending on your location.
Please note that delivery times may vary due to circumstances beyond our control (such as courier delays).
Orders placed after Saturday 11 AM will be processed on the next business day (Monday).
Return Policy
You have the right to return your order within 14 days of receiving your item.
To be eligible for a return:
- The product must be unused and in its original condition
- The product must be returned in its original packaging
Non-returnable items:
- Custom logo products
Return shipping costs are the responsibility of the customer.
Once we receive and inspect your return, your refund will be processed within 5–10 business days to your original payment method.
Issues with Orders
If you receive a damaged, incorrect, or missing item, please contact us within 7 days of delivery so we can resolve the issue promptly.
Contact
If you have any questions, feel free to contact us:
Email: getportalbeauty@gmail.com
getportalbeauty@gmail.com.